Established in 1994 as a subsidiary, NZ Wheels Sdn Bhd had a humble beginning as a private limited company incorporated to venture into the motor trade business. NZ Wheels Sdn Bhd is the sole importer and authorized dealer to the world's most famous luxury vehicle Mercedes-Benz. The company has the ability in term of knowledge, experiences, skills and Approved Permits (AP) to undertake, as well as live up to her appointment as the sole importer for New Complete-Build-Up (CBU) Mercedes Benz and authorised dealer for Mercedes-Benz Malaysia Sdn Bhd. It is supported by their affiliation with NAZA Motor Trading Sdn Bhd and NAZA Consortium Sdn Bhd.
Today, NZ Wheels not only marks herself as the place for Mercedes-Benz in Klang but also expands business to Kuantan, Johor Bahru and Pulau Labuan. NZ Wheels has Service and Spare Parts Centre located at Klang, JB and Kuantan. True ti its philosophy of putting customer satisfaction first, the company strives to offer an uncompromising standard of quality in cars, facilities and services. This was the rationale behind the setup of NZ Wheels Services and Spare Parts Centres in 1995.
Constantly striving to serve their customers better, NZ Wheels has renovated and improved its flagship centre to make it an Autohaus, a 3S Centre-Sales, Service and Spare Parts. In Klang Service centre, the workshop has 36 service bays and Mercedes trained crews are hands-on to ensure that every need of Mercedes-Benz discerning owner is catered to.
All the service centres are equipped with the latest state-of-the-art facilities and diagnostic equipment which is continually updated with the information and manufacturer’s specifications on all Mercedes-Benz models, including facelifts and new models. There is also a range of special tools for repair.
NZ Wheels’s automotive technicians are regularly sent to Mercedes-Benz Malaysia for training on all aspects of the mechanical, electrical, and electronics components of the Mercedes-Benz cars. This makes the centres a benchmark of excellence in professionalism in the Malaysian automotive industry.
Clients are also promised a pre-delivery inspection. Therefore, prior to delivering the cars to customer’s doorsteps (to save them the inconvenience of picking it up) a quality inspector runs a test to ensure their pride and joy arrives at their doorstep in the best possible condition.
As part of PIAM (Persatuan Insuran Am Malaysia) member, NZ Wheels has been authorized to carryout collision repairs and insurance claims. So customers have peace of mind knowing that their damaged vehicles will be stored to their pre-accident condition. Moreover, they will also have their peace of mind that the motor insurance claims will also be competently processed.
Even in the event of car breakdown, customers are assured of 24-hours breakdown assistance. The Mercedes-Benz recovery station wagon will be dispatched to the customer’s location immediately when alerted.